At the Cancure Foundation, we are deeply grateful for the generosity of individuals and organizations that support our mission to assist marginalized sections of society in the diagnosis, treatment, and care of cancer and renal diseases. Your donations help us make a significant difference in the lives of many.
Our organization operates on the principle that donations are voluntarily given to support our cause without any expectation of return or refund. Typically, once a donation is made, it is not refundable. This policy is in place to honor the charitable intentions of our donors and to ensure that funds are allocated as efficiently as possible to our ongoing projects and initiatives.
We understand that there may be exceptional situations where a donor requests a refund. In such instances, we are committed to working with our donors to address their concerns while maintaining the integrity of our fundraising efforts and the trust of our donor community.
Notification: If you find yourself in an extraordinary situation and believe a refund is justified, please contact us at firstname.lastname@example.org. Provide a detailed explanation of your reason for requesting a refund along with proof of your donation (e.g., receipt, transaction ID).
Evaluation: Each refund request will be evaluated on a case-by-case basis by our team. Due to the charitable nature of our organization, we ask for your understanding that processing refunds can be complex and time-consuming.
Decision: After careful consideration, we will inform you of our decision regarding your refund request. Please note that not all requests may result in a refund due to the charitable nature of the contributions and our commitment to using donations to further our mission.
Processing: If a refund is approved, we will process it using the original method of payment. This process may take several weeks, and we appreciate your patience.
For any questions or concerns regarding donations or our refund policy, please contact us at:
We thank our donors for their generous support and understanding of our refund policy. The Cancure Foundation remains dedicated to being transparent and accountable to our stakeholders while ensuring our resources are directed toward making a meaningful impact on the lives of those we serve.